Refund and return policy

Effective Date: 05 September 2024

At Kattapai, we strive to ensure your satisfaction with our Products. If you need to request a refund, please review our policy below:

1. Eligibility for Refunds

You may request a refund for a Product purchase within 24 hours from the time of purchase. To be eligible for a refund, you must meet the following criteria:

You have not Utilized more than 10% of the Product.
You must submit your refund request within 24 hours of the purchase.

2. How to Request a Refund

To request a refund, follow these steps:

Submit a Request: Contact our support team at service@kattapai.com within 24 hours of purchase. Include your order number and the reason for the refund.
Verification: Our team will review your request and verify your eligibility based on the criteria outlined above.
Confirmation: If your request meets our refund criteria, we will process the refund within 5 business days.

2a.Return will be processed within 3-4days

3. Non-Refundable Situations

Please note that the following are non-refundable:

Requests made after 24 hours from the purchase date.
Products where more than 10% of the content has been accessed.
Any additional services or materials purchased separately from the course.

4. Refund Method

Refunds will be issued to the original payment method used at the time of purchase. If the original payment method is no longer available, we will contact you to arrange an alternative method for processing the refund.

5. Processing Time

Refunds will be processed within 3-4 business days after approval. The time it takes for the funds to appear in your account depends on your payment provider and may vary.

6. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the new policy will take effect immediately upon posting.

7. Contact Us

For any questions or concerns regarding our Refund Policy, please contact us at:

Kattapai

Bharathi Enterprises

Email: service@kattapai.com

Address: 462, Arranganthanpettai (P.O), Karur (D.t), Tamilnadu-639004.

+91 78128 71388

Thank you for using kattapai.com.